PRIVACY POLICY
Effective Date: July 15, 2026
At IVO Holdings, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an inquiry, or request a Starlink site survey.
1. Information We Collect
We only collect information that you voluntarily provide to us to facilitate our services. This includes:
Contact Information: Name, email address, and phone number.
Installation Details: Business name, physical address, and geographical coordinates (for mapping Starlink satellite coverage and conducting site reviews).
Hardware Preferences: Your indicated preference for Starlink hardware kits (e.g., Standard or Enterprise kits).
2. How We Use Your Information
We use the collected information solely to deliver and optimize our services, including:
Conducting Starlink satellite coverage checks and physical site surveys.
Contacting you to discuss installation plans, scheduling, and hardware options.
Processing and managing your service inquiries.
Complying with local legal and regulatory requirements.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We only share your information with trusted third parties under the following circumstances:
Authorized Technicians: To coordinate and execute your scheduled physical site survey.
Legal Compliance: If required to do so by law, regulation, or government authority.
4. Data Security
We implement industry-standard security measures, including SSL encryption (HTTPS), to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. If you would like to update your contact details or have your data removed from our systems, please contact us directly.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Company Name: IVO Holdings
Email: info@ivoholdings.com
Phone: +250 793 398 982